My Why - Alli Tower, Technology Support Specialist

Common thinking about technology positions is that it requires a computer science degree. CCSD21 technology support specialist Alli Tower busts this myth. With her calm demeanor and excellent customer service support, she possesses the perfect combination of qualities to assist teachers and students with classroom technology while troubleshooting computer issues. Alli’s Northern Illinois University degree in anthropology with an emphasis in archeology and a minor in history and sociology is far from computer science; however, the patience demanded for her field of study gave her the tools needed to unravel complicated and complex technical problems. 

“I grew up with technology, have an interest in it and use it every day,” said Tower. “I did a few internships in museums, including one at the Holocaust museum in Skokie and also worked on a dig at Thomas Jefferson’s Monticello, but I wanted to try something different. I learned a lot on the job and continue to learn new things every day.” She came to District 21 as an alumna, having attended Longfellow Elementary and Cooper Middle Schools.  “I grew up in the district and like seeing familiar faces and places,” she added. 

Outside of work, Tower spends time with her husband, 2-year-old son and dog. While a homebody, she does like to travel to museums and explore history from her house, reading about 30 books a year, mostly historical fiction with some fantasy thrown in for good measure. 

District 21 is lucky to have such a dedicated, calm problem solver who digs into issues to help others.